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Horizon DartsSuperStore Q&A... STORE Q & A - MAIN INDEX (Frequently Asked Questions) If you’ve got questions, we’ve got answers! STORE Q&A - MAIN INDEX Company Information An overview of our company history, location and complete contact information... Catalog Information A complete description of our online SuperStore and our goals and commitments to you, the most valuable member of the Horizon Darts family —our customer!... Included FAQs: Is it really safe to use a Credit Card Online? Can I still shop without placing an Online order? You list both Retail and Web prices. What’s the difference? Can I place any size order? Can I order a printed catalog? How soon will my order be shipped? Do you Backorder items? You have a section for Resellers; What is that? How To Order A complete guide to ordering from us —online and off... There are five easy ways to place an order at the Horizon Darts Online SuperStore! Ordering via our Secure Online Forms Ordering Toll-Free by phone Ordering by Fax Ordering by E-mail Ordering by Snail-mail (General Delivery) International Orders Included FAQs: Will I have to pay sales tax on my order? I don’t have a Credit Card; Do you accept C.O.D. orders? What credit cards do you take? I am not a U.S. resident, is it possible to pay by wire? Shipping Information Details on just how we’ll deliver the goods... Domestic Orders Rush Orders (Overnight & 2nd Day) U.S. Mail International Orders Included FAQs: How long will it take to ship my order? How will I know my order is on its way? What if my order arrives damaged or incomplete? Security Information New to shopping Online? Here’s some basic information that may help you feel (and shop!) securely... Included FAQs: How will you keep my personal information secure? What is SSL Encryption? What is a secure server? How do I know if my order session is encrypted? What happens to my personal information after my order is transmitted? Store Policies The last thing we want is an unhappy customer! On those rare occasions when problems do occur, here’s what you need to know, concerning... Damaged or Open Shipments Orders Filled Incorrectly Defective Products (Returns) Return Authorization (RA#) Got questions we’ve missed? Submit them here! |
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Horizon Darts