Blog - Faq - Damaged or Open Shipment

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Damaged or Open Shipment

02.14.2017

While it doesn’t happen often, shipments do sometimes get damaged in transit. If there is any shortage or damage to your shipment, please have the delivery service make note of the problem, save the original container, and then contact us immediately (within 48 hours). We’ll handle the problem from our end!

PLEASE NOTE: It is very important for you to make sure that the delivery person notes any (and all) problems with the packaging on their official delivery record. If this is not done, your damage claim may be disallowed.

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